Terms & Conditions

Last updated: 21 July 2026

These Terms & Conditions ("Terms") govern your access to and use of the website www.emisavers.com (the "Website") and the loan advisory and distribution services (the "Services") provided by EMI Savers ("we", "us", "our"). By accessing the Website or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Website or Services.

1. Definitions

• "User" / "you": any person who accesses the Website or uses the Services.
• "Lending Partner": any RBI-regulated bank or non-banking financial company (NBFC) with whom we have an arrangement to distribute or refer loan products.
• "Application": a request for a loan product submitted by you through the Website or with the assistance of our advisors.
• "Loan Documents": the sanction letter, loan agreement and related documents executed between you and a Lending Partner.

2. Nature of Our Services

EMI Savers is a loan advisory and distribution platform. We are not a bank, NBFC or lender, and we do not lend money ourselves. We assist you in comparing loan products, checking indicative eligibility and submitting Applications to Lending Partners. All loans are sanctioned, disbursed and serviced solely by the concerned Lending Partner at its discretion, subject to its own policies, terms and applicable law. The contractual relationship for any loan is exclusively between you and the Lending Partner under the Loan Documents.

3. Eligibility to Use the Services

To use the Services, you must:

• Be an individual aged 18 years or above, or an entity validly existing under Indian law;
• Be competent to contract under the Indian Contract Act, 1872;
• Be a resident of India, or otherwise eligible under the relevant Lending Partner's policies; and
• Provide information that is true, accurate, complete and current.

4. Your Obligations

• Provide genuine documents and truthful information in every Application. Submitting forged or misleading documents is a criminal offence and will lead to immediate rejection and possible legal action;
• Keep your contact details up to date so that we and Lending Partners can reach you;
• Use the Website only for lawful, personal and non-commercial purposes;
• Not attempt to gain unauthorised access to the Website, scrape its content, introduce malware or interfere with its operation; and
• Keep any credentials, one-time passwords (OTPs) and reference numbers confidential. We never ask for your OTP or account password.

5. Applications, Approvals and Disbursals

• Submission of an Application does not guarantee sanction or disbursal of any loan;
• Approval, loan amount, interest rate, tenure, fees and all other commercial terms are determined solely by the Lending Partner based on its credit policy and your profile;
• Indicative rates, EMIs or eligibility shown on the Website are estimates for information only and are not an offer, commitment or sanction;
• You are responsible for reading and understanding the Loan Documents before signing them, including the interest rate, processing fees, prepayment terms and default consequences; and
• Repayment of any loan, including EMIs, interest and charges, is your obligation to the Lending Partner under the Loan Documents.

6. Consent to Credit Checks and Data Sharing

By submitting an Application, you expressly authorise us and our Lending Partners to (a) obtain your credit information report from RBI-licensed credit information companies (such as CIBIL, Experian, Equifax or CRIF High Mark); (b) verify the documents and information you provide, including KYC verification; and (c) share your Application details with Lending Partners suited to your requirement, in accordance with our Privacy Policy. Credit enquiries made by Lending Partners may be recorded in your credit report.

7. Fees and Charges

Our comparison and advisory services are provided free of charge to borrowers. We may receive a commission or referral fee from Lending Partners for successful disbursals; this does not increase the cost of your loan. Any processing fees, stamp duty, insurance premia or other charges applicable to a loan are levied by the Lending Partner and will be disclosed in the Loan Documents. We will never ask you to pay any advance fee, deposit or "file charge" in cash or to a personal account — please report any such demand to us immediately.

8. Communications

By using the Services, you consent to receive communications from us and our Lending Partners by phone, SMS, WhatsApp and email regarding your Application and related services, notwithstanding any registration under DND/NCPR. You may opt out of promotional communications at any time via the unsubscribe option or by writing to us; service communications about active Applications will continue.

9. Intellectual Property

All content on the Website — including the EMI Savers name and logo, text, graphics, design, software and compilations — is owned by or licensed to us and is protected under applicable intellectual property laws. You may not reproduce, modify, distribute or commercially exploit any content without our prior written consent, except for personal, non-commercial viewing.

10. Disclaimers

• The Website and Services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied;
• Content on the Website, including rates, calculators and articles, is for general information only and does not constitute financial, legal or tax advice. Please consult a qualified professional for advice specific to your circumstances;
• We do not warrant that the Website will be uninterrupted, error-free or free of harmful components; and
• We are not responsible for the acts, omissions, products or services of any Lending Partner or third party.

11. Limitation of Liability

To the maximum extent permitted by law, EMI Savers, its directors, employees and agents shall not be liable for any indirect, incidental, special or consequential loss, loss of profits, business or data arising from your use of the Website or Services, or from any decision of a Lending Partner. In any event, our aggregate liability for all claims shall not exceed ₹10,000 (Rupees Ten Thousand). Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnity

You agree to indemnify and hold harmless EMI Savers and its officers, employees and partners from any claim, loss, damage or expense (including reasonable legal fees) arising out of your breach of these Terms, your violation of applicable law, or any false or misleading information or documents provided by you.

13. Third-Party Links

The Website may contain links to Lending Partner websites and other third-party resources. These are provided for convenience only; we do not endorse and are not responsible for their content, terms or privacy practices.

14. Suspension and Termination

We may suspend or terminate your access to the Website or Services at any time, without prior notice, if we reasonably believe you have breached these Terms, provided false information, or used the Services unlawfully. Clauses relating to intellectual property, disclaimers, limitation of liability, indemnity and governing law survive termination.

15. Force Majeure

We shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including acts of God, natural disasters, epidemics, war, civil disturbance, strikes, power or network failures, cyber-attacks, or changes in law or regulatory directions.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or the Services shall first be attempted to be resolved amicably by writing to our Grievance Officer. Failing amicable resolution within 30 days, the dispute shall be referred to arbitration by a sole arbitrator appointed in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Mumbai, Maharashtra, and proceedings shall be conducted in English. Subject to the above, the courts at Mumbai shall have exclusive jurisdiction.

17. Grievance Redressal

For complaints or grievances regarding the Website or Services, please contact our Grievance Officer: Kavita Iyer, EMI Savers, 101, Finance Tower, MG Road, Mumbai, Maharashtra 400001, India; email grievance@emisavers.com; phone +91 22 4000 0000 (Mon–Sat, 9:30 AM – 6:30 PM). We aim to acknowledge grievances within 24 hours and resolve them within 15 days.

18. Changes to These Terms

We may revise these Terms from time to time. The updated Terms will be posted on this page with a revised "Last updated" date, and material changes will be highlighted on the Website. Your continued use of the Website or Services after changes take effect constitutes acceptance of the revised Terms.

19. Severability and Waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

20. Contact Us

For questions about these Terms, please contact us, email support@emisavers.com or write to EMI Savers, 101, Finance Tower, MG Road, Mumbai, Maharashtra 400001, India.